Insurance Company Directing the Sector

Vision

"To be the preferred insurance company that guides the sector by working passionately."

Mission

"To live life uninterrupted with its needs oriented solutions."

Our Values

Thinking and Acting Entrepreneurially

• We think and act with a sense of responsibility, foresight, goal-oriented and with the utmost care.
• We run our operating activities as if we were doing our own business
• As a consequence, we always work with solution-oriented and fast decision processes.
• We use innovative ways to find new solutions.
• In the event that our fields of activity conflict with our interests, the interests of the Talanx Group take precedence.

Being Performance and Result Oriented

• We evaluate ourselves according to the results and successes we have achieved
• We create value for customers.
• The quality of our processes is of decisive importance in to replicate successes.
• Teamwork and appreciation are the basis of mutual trust
• When it comes to differences of opinion, we make use of different opinions to constantly improve ourselves.

Holistic Customer Focus

• We focus our strengths on our customers and markets. We treat every customer with dignity and see the customer as a whole with their needs.
• This principle applies to both our external customers - our distribution partners and end customers - as well as our internal customers - our colleagues and employees.
• Our goals are to find the common denominator of possibilities by balancing individual interests.

Mutual Trust and Open Communication

• We are reliable, fair and open. We include all units of the Talanx Group, our business partners, internal and external stakeholders in this basic understanding.
• We provide feedback to find better solutions together.
• In this sense, we cooperate jointly and constructively.
• We treat each other in an appreciative, helpful and understanding manner, while considering the whole we have create together.